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Frederic Belhassen, Digital and Innovation Strategist. Consultant to global companies and brands, Specialist and International speaker on innovation, change, digital, consumer behavior, trends and transformation of business and consumers in the digital age.

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Featured Talks

Now What?

A Lecture on innovation, creativity

and trends in the new reality.

How do organizations, brands and people cope with the most challenging period we have known, and where do we go from here?

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The coronavirus has disrupted our world and the way we live. Humanity is undergoing changes at a pace and depth we did not know before. Companies, organizations, brands, markets, and individuals are adopting new protocols, new habits, and new routines that redefine the way we consume, live, and manage. How do companies adjust to the new work format? How consumer behaviors are changing? What interesting moves and decisions do managers and brands are making? How are markets changing? Who is losing and who is winning big time? What is happening now and what will happen (maybe) tomorrow? Because of the pace of things, this is an organic lecture that is updated on a daily basis, in a dynamic format that will suit viewers at home on the ZOOM or other online platforms. 

So, Where do we go from here? What now? You are welcome to connect to a thoughtful talk about unprecedented times.  

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Are You Ready?

Let's talk about innovation, people, and change

A thought-provoking talk about change , generations and transformation. combining different disciplines such as Innovation, Consumer Behavior, Psychology, Trends, Culture, Digital, and Creative.

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It's a new world that we are living in. Values, habits, ideas and new concepts have changed the way our world is running. We have never experienced such cultural changes that happened so fast as in the past decades. This talk will take you on a thought-provoking journey about change and innovative thinking, combining different disciplines such as Innovation, Consumer Behavior, Psychology, Trends, Behavioral economics, Digital, and Creative. A lecture regarding the present and future generations, behavioral changes and their impact on employees and consumers. Are you ready for those changes? Are you willing to rethink about the way you act for so long? If not, your competitors will. You are invited to check the level of your readiness with this upbeat presentation about innovation, people, and change

The Extra Mile

Redefining Service

The "Extra Mile" talk presents salient service approaches which are signaling that they are here to stay.How brands and companies took the service a step further, created innovative and creative processes disrupting what we knew about servie

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We are no longer excited about good service, even if it's excellent, we are excited of the extra mile. The next level that defies the existing and disrupts everything we have known about service. The service design process of today and tomorrow is challenging and require a different thinking to keep up with the competitive pace. Customers are more demanding than ever; technology has enabled the entrance of new players that shift paradigms and adopt more relevant approaches that if practiced, can not be reversed. The "Extra Mile" talk presents salient service approaches which are signaling that they are here to stay. Those methods can be integrated into your current service or reshape it. The talk reveals inspirational examples of brands and companies that took the service a step further, created innovative and creative processes, challenged the existing ones and took a step further. From good to excellent and from excellent to the Extra Mile.

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"THINK AND WONDER, WONDER AND THINK" 

DR.SEUSS

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